Cancellation Policy

Service Cancellations must be done 48 hours in advance, without expenses or penalty, by sending a message to [email protected]

Please remember you should receive an “ok” for an answer as confirmation of reception.

Service Modifications must be done 48 hours in advance, without expenses or penalty, by sending a message to [email protected]

Please remember you should receive an “ok” for an answer as confirmation of reception.

No Show: In case you do not show up at previously scheduled time and place, the service will be fully charged (100%).

In case staff in charge of the service considers the client is not respecting the requirements, age, physical aptitude and general needed conditions to perform the activity, as a safety measure the service could be denied, considered the situation as a No Show.